Name: Novem
Address: Alexandra Court, Carrs Road, Cheadle, Greater Manchester, SK8 2JY, United Kingdom
Telephone: 0800 046 9957
Price range: Competitive

The Mailing Room – Novem IT Case Study

BUSINESS PROFILE

Since 1998, The Mailing Room have specialised in the supply and maintenance of franking machines, mailroom equipment and consumables, establishing themselves as the independent market leader, based on a highly focused customer service approach.

CLIENT

The Mailing Room

NO. OF EMPLOYEES

Approx. 80.

REQUIREMENTS

Ensure internal servers are able to be restored within 15 minutes in the event of local failure/loss and restored within 4 hours in the event of site loss
Secure the network perimeter and ensure this was tested regularly
Attain the Cyber Essentials certification
Protect Office 365 data from potential breach or loss
Secure client endpoints from malware and infection
Reduce risk of malware or data loss through email
Reduce Cyber Insurance premium costs

What We Did

Reduction in Cyber insurance premium
Guaranteed server availability in case of localised or entire site disaster
Attainment of the Cyber Essentials Certification
Layered security model protecting the business, it’s data and its staff from outside threats
Clients and servers proactively monitored and patched with zero admin overhead
Peace of mind for business owners and employees that systems and data are fully protected for all eventualities

mailing room

Results

100 percent system availability with a fail-proof business continuity strategy
Business process transformation with improved enterprise messaging and collaboration with the introduction of Office 365
All areas of the business operate from a modern, productive platform utilizing Windows Server 2019 and Windows 10
Business piece of mind utilising a fully managed and monitored Business continuity platform

Ongoing Services

Fully managed monthly subscription to Office 365 products
Novem work closely with The Mailing Room Management and all its staff on a fully comprehensive support agreement
A fully monitored and managed backup solution, with verified offsite historical data archiving
Fully resilient business continuity protecting all business digital assets with daily testing and verification

Fully resilient business continuity protecting all business digital assets with daily testing and verification