it support

We help businesses run at optimal efficiency via reliable, proactive & responsive IT support & managed services

Whether your business is a fledgling start-up or an established enterprise, your IT Infrastructure will be at the heart of everything you do. While the server under the stairs or the storage array in the data centre may seem to be working steadily; who do you call when problems inevitably arise?

Novem can offer support services that are purpose-built for you. Be it daily access to our team of expert engineers or an occasional discussion with our product specialists, Novem can provide an IT support solution that meets your individual needs.

IT Support
Designed to work for you

All businesses are unique and so is our support. We’ll tailor a support agreement to meet your individual business needs. Whether it’s remote IT support only, consultancy or a truly hands-on approach, Novem can design a package that works for you. Our team has decades of technical experience and together with our proactive monitoring and management systems, can support your business with ease.

To find out more about how we can help your business, head to our IT support area.

IT Support
managed it services
IT Consultancy, Manchester

Consultancy

We can offer an honest and professional consultancy service to ensure all of your businesses IT needs are being catered to. Our advice is tailored specifically to the needs of your business and its users.

IT Consultancy
Cloud & Hosting - IT Company, Manchester

Cloud & Hosting

Novem can offer exceptional consultancy services for fully supported, bespoke hosting platforms with integrated monitoring and management services to any business with a requirement for cloud infrastructure.

Cloud & Hosting
IT equipment leasing, Manchester

Buy & Lease IT Equipment

If you are looking to refresh your ageing IT equipment, expand your current IT estate or require a short-term equipment lease, Novem has purchase or leasing solutions to suit all budgets.

Sales & Leasing

Testimonials

One day we were happily trading from our office with over 100 users and overnight we had to transition to remote working. Having no time to plan, your team acted swiftly, overnight converting all systems so staff could transition from office workers to remote workers, something nobody could predict or plan for.

The business now has the flexibility of choice, employees can be sat at their desk or at home and benefit from having the same user experience, something that has been essential in throughout the last months.

We cannot thank the team at Novem enough for their dedication and professionalism ensuring we got through this, we see Novem as our internal IT Department and simply put “part of the team”.

I would not hesitate to recommend your services to any business, having an IT requirement.

Tommy CockingBusiness Owner –ADT Workplace, Manchester

Honestly the transition to enabling our teams to work from home with Novem has meant we’ve not even noticed there was a change; they’ve maintained their excellent service levels and have been the seamless, constant support we needed throughout this very difficult time, it’s definitely meant one less thing to worry about.

Lesley WardOperations Manager –Unibox, Manchester

The support we received from Novem during the Covid 19 pandemic was first rate and they were always on hand to assist with any of our needs and offer practical solutions swiftly.

Nathan CarringtonOperations Team Leader - TQ UK, Manchester

Novem have been outstanding throughout the COVD19 outbreak. We were able to send all of our admin team home and be up and running within 48 hours. The previous IT advice and software provided enabled a swift and seamless move from office to homeworking. Great support from Novem and much appreciated by AVDanzer Ltd.

Natasha McquillanDepot Manager - AVDanzer Ltd, UK Wide

When covid hit we had to become an online business overnight and set up all our staff so they could work from home. Novem made this transition easy and seamless and honestly without them I don’t know what we would done! They have supported us every day since to make everything simple and straightforward.

Yvonne CooksonSenior Partner - Your Tax Shop, Ashton-Under-Lyne

The team at Novem were instrumental in getting our whole office working remotely with minimum delay and limited interruption to our business activity…..excellent and continued service delivery, regardless of the difficult situations we have all found ourselves in.

Mike Corkill, Director Cube, Warrington

When realising we had to get our back office teams who are supporting 36 GPs practices working from home, Novem were extremely reactive in terms of identifying options available and were able to implement our solution rapidly for what we thought would be a few weeks, has turned in to months and is still working effectively for us. Thank you Novem for your support.

Claire WilliamsonHead of Finance – SSP Health, North West

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Manchester Office

Novem Ltd, Alexandra Court, Carrs Road, Cheadle SK8 2JY