The Land Trust – Novem IT Case Study

Business Profile

The Land Trust are an established national land management charity that provides cost effective solutions for sustainably managed open space and green infrastructure for community benefit, promoting positive impacts on the economy, environment and society.

Requirement
  • A managed service Partner to support the internal business IT function that can assist with a major server infrastructure upgrade project.
  • A fail-safe offsite Disaster Recovery solution for all backend on premise server equipment.
  • Assistance with perimeter security, Firewall configuration and management.
  • Overflow support to cover busy and holiday periods.
  • Real-time alert monitoring and maintenance of all business IT equipment inclusive servers and client devices.
  • Automated security and antivirus update and patch management.
Client

The Land Trust

No. of employees

Approx. 90.

What We Did

After consultation with the client Novem completed:

  • A full IT audit collaborating closely with the Group IT Director in the design and delivery of a new backend infrastructure upgrade.
  • Installed and configured a fully managed UTM firewall device. With ongoing support, monitoring and maintenance.
  • Deployed Endpoint management to all IT assets granting monitoring access to internal IT management, configuring automated Microsoft patch management and antivirus update monitoring for all onsite and remote working staff.
  • Deployed a fully managed backup solution to all server equipment with automated offsite data center replication complete with a full virtual annual recovery and test
  • Put forward a flexible fixed hour support contract to cover busy periods, staff holidays and infrastructure projects.

Results

  • An upgraded, robust scalable server backend and a Disaster Recovery solution that offers true Business Continuity in the event of hardware failure
  • Access to a flexible overflow IT service desk, to cover busy periods and holidays
  • Secure perimeter firewall protection with intelligent threat management, supported by specialist product consultancy
  • 24/7 Monitoring of all business IT assets with automated security patching and anti virus updates including all remote laptop users
  • Business piece of mind utilising a fully managed and monitored backup solution running hourly increments with offsite data replication