SF Taylor – Novem IT Case Study

Business Profile

Industry Leading Technology – printing is an ever-evolving industry, and SF Taylor is at the forefront of it. They use the latest machinery and technology to work smarter and deliver high-quality print that is more cost-effective than ever.

Requirement
  • Migration from Windows Small Business based server products to Windows Enterprise server environment
  • A fully integrated business infrastructure to support backend print management software located on premise at their HQ and an adjacent warehouse location
  • Fully outsourced IT function with a comprehensive service desk facility for all business users
  • Access to all server resources and business systems from both locations
  • Migration from legacy email solution to an Office 365 environment
  • Business Continuity and disaster recovery solution that offers seamless transition in the event of major hardware failure or loss of premises
Client

SF Taylor

No. of employees

Approx. 50.

What We Did

After consultation with the client and Domus software partners, Novem completed:

  • A full on-premise Microsoft exchange email migration with a seamless user mailbox move to the hosted Microsoft 365 enviroment
  • Full business server desktop refresh migrating company data on to new server hardware working from the latest Microsoft server products
  • Installation of integrated Windows services and new server with a secure encrypted line of site wireless connection to an adjacent warehouse facility
  • The legacy backup solution was migrated to a full Datto business continuity solution with external cloud backups
  • Endpoint management was deployed to all business IT assets
  • SF Taylor added to Novem’s extended support service cover

Results

  • Flexible roaming user presence with Hosted email with any user any time any where access to key hosted business services
  • Highly available fully encrypted high-speed connection between HQ and the business warehousing facility
  • Fully resilient business continuity protecting all business digital assets with daily testing and verification

Ongoing Services

  • Fully managed monthly subscription to Office 365 products
  • A Fully managed all in, cost effective license plan that meets business productivity requirements offering flexibility that matches their budgetary aspirations
  • Novem work closely with SF Taylors management and all its staff on a fully comprehensive support agreement
  • A fully monitored disaster recovery platform that offers true business continuity with verified offsite historical system and data archiving
  • Managed full proactive endpoint monitoring in place all critical IT and end-user devices protected with early alert detection