Illingworth Ingham

Fully Managed IT Services / Office 365 Implementation

Illingworth Ingham – Novem IT Case Study

BUSINESS PROFILE

With 90 years experience, Illingworth Ingham strives to provide first class timber products and timber services to businesses across the North West.

CLIENT

Illingworth Ingham

NO. OF EMPLOYEES

Approx. 50

REQUIREMENTS
  • Migration from Windows Small Business based server products to Windows Enterprise server environment
  • A fully integrated business infrastructure to support backend warehousing and logistics software located in the remote warehouse location
  • A reduced recovery timeframe for critical business systems in the event of a catastrophic failure
  • Fully outsourced IT function with a comprehensive service desk facility for all business users
  • Access to all business IT resources from all business sales outlets.

What We Did

After an in-depth consultation with Illingworth Ingham and its software partners Novem completed:

  • A full office 365 from Microsoft exchange email migration with a seamless end user mailbox move
  • Full business server refresh migrating company data and EPOS systems on to new server hardware working from the latest Microsoft server and database products
  • Designed and deployed a full mesh site-to-site MPLS solution with fully integrated resilient backup connections
  • The legacy backup solution was migrated to a full black box Datto business continuity and disaster recovery solution
  • Endpoint management was deployed to all business IT systems and servers

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Results

After an in-depth consultation with Illingworth Ingham and its software partners Novem completed:

  • A delivered, robust and scalable IT platform with synchronised office 365 email internal domain services, all IT resources available from all business selling outlets
  • Reduced business recovery timeframe from days to minutes
  • A survivable site to site comms solution that keeps the business trading even in the event of a primary service failure
  • IT asset tracking and license management with full visibility of all IT hardware and software licenses
  • Proactive IT support with onsite engineering cover for extended warehouse operations

Ongoing Services

  • Novem work closely with Illingworth Ingham and all its staff on a fully comprehensive support agreement
  • A fully monitored and managed business continuity solution, that offers local and cloud recovery within minutes
  • Extended IT service cover for Saturday and bank holiday trading periods
  • All software purchases are made via Novem and all company IT assets are managed and tracked
  • Managed Full proactive Endpoint monitoring in place all critical IT and end-user devices protected early alerting mechanisms

 


Contact us

Manchester Office

Novem Ltd, Alexandra Court, Carrs Road, Cheadle SK8 2JY

0800 046 9957
info@novem-it.co.uk

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