Business Profile
With 90 years experience, Illingworth Ingham strives to provide first class timber products and timber services to businesses across the North West.
Requirement
- Migration from Windows Small Business based server products to Windows Enterprise server environment
- A fully integrated business infrastructure to support backend warehousing and logistics software located in the remote warehouse location
- A reduced recovery timeframe for critical business systems in the event of a catastrophic failure
- Fully outsourced IT function with a comprehensive service desk facility for all business users
- Access to all business IT resources from all business sales outlets.
Client
Illingworth Ingham
No. of employees
Approx. 100.
What We Did
After an in-depth consultation with Illingworth Ingham and its software partners Novem completed:
- A full office 365 from Microsoft exchange email migration with a seamless end user mailbox move
- Full business server refresh migrating company data and EPOS systems on to new server hardware working from the latest Microsoft server and database products
- Designed and deployed a full mesh site-to-site MPLS solution with fully integrated resilient backup connections
- The legacy backup solution was migrated to a full black box Datto business continuity and disaster recovery solution
- Endpoint management was deployed to all business IT systems and servers
Results
- A delivered, robust and scalable IT platform with synchronised office 365 email internal domain services, all IT resources available from all business selling outlets
- Reduced business recovery timeframe from days to minutes
- A survivable site to site comms solution that keeps the business trading even in the event of a primary service failure
- IT asset tracking and license management with full visibility of all IT hardware and software licenses
- Proactive IT support with onsite engineering cover for extended warehouse operations
Ongoing Services
- Novem work closely with Illingworth Ingham and all its staff on a fully comprehensive support agreement
- A fully monitored and managed business continuity solution, that offers local and cloud recovery within minutes
- All software purchases are made via Novem and all company IT assets are managed and tracked
- Managed Full proactive Endpoint monitoring in place all critical IT and end-user devices protected early alerting mechanisms
- Extended IT service cover for Saturday and bank holiday trading periods
