Gemini Kitchens – Novem IT Case Study

Business Profile

Gemini Kitchens are manufacturers of high-quality bespoke kitchen furniture. Supplying house builders and property developers for over 13 years.

Requirement
  • A stable IT platform that would meet the business recent and future growth strategy
  • Fully outsourced IT function with a comprehensive service desk facility for all business IT users
  • The ability to work with the latest Microsoft office products, Utilising a flexible hosted email solution – email anywhere on any device.
  • A robust and reliable business continuity and disaster recovery strategy for locally stored  CAD and accounts data business data
  • Management on the ever-growing IT estate and business software licensing
Client

Gemini Kitchens

No. of employees

Approx. 30.

What We Did

After consultation with the client Novem completed:

  • A full on-premise Microsoft exchange email migration with a seamless user mailbox migration to Microsoft 365
  • Full business server refresh and company data on to fresh modern server hardware working from the latest Microsoft server products
  • The legacy backup solution was migrated to a fully hosted solution
  • Endpoint management was deployed to all business IT assets

Results

  • A delivered, robust scalable IT platform that the business can grow into with a flexible portable cloud hosted email solution using Microsoft Office 365
  • Perpetually updated Microsoft productivity tools and hosted email on a monthly subscription with Office 365 licensing
  • IT asset tracking and license management with full visibility of all hardware and software licenses
  • Business piece of mind utilising a fully managed and monitored backup solution running hourly increments with offsite data replication

Ongoing services

  • Novem work closely with Gemini Kitchens and all its staff on a fully comprehensive support agreement
  • A Fully monitored and managed backup solution, with verified offsite historical data archiving
  • Microsoft Office 365 productivity tools and hosted email managed centrally managed with single point of contact support
  • Managed Full proactive Endpoint monitoring in place all critical IT and end users devices protected early alerting mechanisms