Name: Novem
Address: Alexandra Court, Carrs Road, Cheadle, Greater Manchester, SK8 2JY, United Kingdom
Telephone: 0800 046 9957
Price range: Competitive

Gemini Kitchens – Novem IT Case Study

BUSINESS PROFILE

Gemini Kitchens are manufacturers of high-quality bespoke kitchen furniture. Supplying house builders and property developers for over 13 years.

CLIENT

Gemini Kitchens

NO. OF EMPLOYEES

Approx. 30

REQUIREMENTS

A stable IT platform that would meet the business recent and future growth strategy
Fully outsourced IT function with a comprehensive service desk facility for all business IT users
The ability to work with the latest Microsoft office products, Utilising a flexible hosted email solution – email anywhere on any device.
A robust and reliable business continuity and disaster recovery strategy for locally stored CAD and accounts data business data
Management on the ever-growing IT estate and business software licensing

What We Did

After consultation with the client Novem completed:

A full on-premise Microsoft exchange email migration with a seamless user mailbox migration to Microsoft 365
Full business server refresh and company data on to fresh modern server hardware working from the latest Microsoft server products
The legacy backup solution was migrated to a fully hosted solution
Endpoint management was deployed to all business IT assets

Results

A delivered, robust scalable IT platform that the business can grow into with a flexible portable cloud hosted email solution using Microsoft Office 365
Perpetually updated Microsoft productivity tools and hosted email on a monthly subscription with Office 365 licensing
IT asset tracking and license management with full visibility of all hardware and software licenses
Business piece of mind utilising a fully managed and monitored backup solution running hourly increments with offsite data replication

Ongoing Services

Novem work closely with Gemini Kitchens and all its staff on a fully comprehensive support agreement
A fully monitored and managed backup solution, with verified offsite historical data archiving
Microsoft Office 365 productivity tools and hosted email managed centrally managed with single point of contact support

Managed Full proactive Endpoint monitoring in place all critical IT and end users devices protected early alerting mechanisms