As the COVID-19 virus struck the UK and “self-quarantine” and “social distancing” became the new normal, many businesses needed to adapt their business processes and systems to support remote and home working including cloud computing solutions, almost overnight. While many companies struggled, those that were able to quickly implement a new operational plan and increase their use of mobile technology and the cloud found the transition less disruptive.
Here at Novem we specialise in working with our clients to deliver business continuity plans and fully hosted cloud computing solutions, but how have we performed during the crisis? We’ll let our customers speak for us:
“The team at Novem were instrumental in getting our whole office working remotely with minimum delay and limited interruption to our business activity…..excellent and continued service delivery, regardless of the difficult situations we have all found ourselves in.”
Mike Corkill, Director – Cube, Warrington.
“When realising we had to get our back office teams who are supporting 36 GPs practices working from home, Novem were extremely reactive in terms of identifying options available and were able to implement our solution rapidly for what we thought would be a few weeks, has turned in to months and is still working effectively for us. Thank you Novem for your support.”
Claire Williamson, Head of Finance – SSP Health, North West
“One day we were happily trading from our office with over 100 users and overnight we had to transition to remote working. Having no time to plan, your team acted swiftly, overnight converting all systems so staff could transition from office workers to remote workers, something nobody could predict or plan for.
The business now has the flexibility of choice, employees can be sat at their desk or at home and benefit from having the same user experience, something that has been essential in throughout the last months.
We cannot thank the team at Novem enough for their dedication and professionalism ensuring we got through this, we see Novem as our internal IT Department and simply put “part of the team”.
I would not hesitate to recommend your services to any business, having an IT requirement.”
Tommy Cocking, Business Owner – ADT Workplace, Manchester
“Honestly the transition to enabling our teams to work from home with Novem has meant we’ve not even noticed there was a change; they’ve maintained their excellent service levels and have been the seamless, constant support we needed throughout this very difficult time, it’s definitely meant one less thing to worry about.”
Lesley Ward, Operations Manager – Unibox, Manchester
“The support we received from Novem during the Covid 19 pandemic was first rate and they were always on hand to assist with any of our needs and offer practical solutions swiftly.”
Nathan Carrington, Operations Team Leader – TQ UK, Manchester
“Novem have been outstanding throughout the COVD19 outbreak. We were able to send all of our admin team home and be up and running within 48 hours. The previous IT advice and software provided enabled a swift and seamless move from office to homeworking. Great support from Novem and much appreciated by AVDanzer Ltd.”
Natasha Mcquillan, Depot Manager – AVDanzer Ltd, UK Wide
“When covid hit we had to become an online business overnight and set up all our staff so they could work from home. Novem made this transition easy and seamless and honestly without them I don’t know what we would done! They have supported us every day since to make everything simple and straightforward.”
Yvonne Cookson, Senior Partner – Your Tax Shop, Ashton-Under-Lyne
We thank all our clients for these kind words – if you’d like to discuss how Novem can help your business with business continuity planning and cloud computing, please email us at info@novem-it.co.uk, call 0800 046 9957, or fill in our Contact Form and we will be pleased to contact you.