Honestly, the transition to enabling our teams to work from home with Novem has meant we’ve not even noticed there was a change; they’ve maintained their excellent service levels and have been the seamless, constant support we needed through this very difficult time, it’s definitely meant one less thing to worry about.
We’re dedicated to local and remote IT Support that’s designed to last, installing, managing and monitoring your technical solutions with your long-term aspirations in mind. Just think of us as your diligent, dedicated IT department.
Working to the Highest of Standards: Yours
Your business is unique, evolving and unlike any other. That’s why we cover everything from Consultancy to Cloud Migration, Disaster Recovery and beyond, tailoring each for a totally optimised infrastructure.
Our Services
IT Support
Managed and co-managed IT Support, plus consultancy services for your business projects. Everything to get your IT installed and optimised.
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Cloud
Migrate to Cloud-based services and operate in Private, Public or Hybrid environments with an accredited Microsoft partner.
Cybersecurity
Install the latest in security solutions and educate teams on the latest threats. Our cybersecurity reinforces your company defences – be they human or digital.
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Communications
Crystal clear hosted VoIP telephony and seamless software communications mean you’re always seen and heard by the people that matter.
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Infrastructure
We provide the full technical foundation of your business, ensuring hardware, software, servers and networks are all in perfect tandem.
Disaster Recovery
Provide full business continuity and recover from any data disasters with fast, efficient Data Backup and Disaster Recovery.
A more detailed look into our services, support and solutions can be found in our Service Brochure, available here.
Problem Solvers - Not Product Sellers
We don’t measure IT excellence with technical specs or sales; only with the success of your business, whatever you hope to achieve.
Save Time
We fully assess your existing IT for opportunities to optimise, speeding up and simplifying your everyday processes.
Boost Performance and Productivity
We implement and automate faster ways of working, keeping them optimised with regular managing and monitoring
Work Efficiently
We simplify software and enable employees to explore new ways of working – without compromising your company policies.
Cost Savings
Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.
Protect Your Data
Comply to local and international compliance laws and ensure your sensitive data is secured.
Future Proof Your Business
Your tech isn’t only updated, but enabled with evolving, Cloud- enabled technologies managed and monitored by us.
Whether overcoming challenges to seizing opportunities, we're here to make your business better. We work to defined Service Level Agreements that leave you in no doubt that you're receiving the service you deserve.
THE NOVEM WAY
We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.
When you call, we pick up – ready to serve your needs.
Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.
It’s more than our solutions that make us tick, it’s our people and partners too.
All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.
Auditing
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.
Onboarding
Welcome to Novem. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your estate’s IT.
Remediate and Review
We remediate issues and review your options for any opportunities we identify.
Technology Roadmap
We design and plan your business of the future.
Customer Success Stories
SF Taylor
How Novem implemented a Cloud Computing solution for this renowned print services provider, protected by a sturdy Disaster Recovery solution
Gemini Kitchens
After 13 years of providing high-quality kitchen furniture, Gemini Kitchens were ready to grow, evolve and upgrade to the latest Microsoft solutions with Novem’s assistance
The Mailing Room
The Mailing Room is the market-leading provider of mailroom equipment and consumables – which is why they rely on Novem for their enterprise cybersecurity.
See why Novem’s proactive Managed Services are trusted by industry leaders and innovators.
Enterprise Enablers
Across multiple regional businesses and industries, we’re recognised as outstanding providers of IT Support and Managed Services.
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Unibox
Lesley Ward
Operations Manager -
Cube
Mike Corkill
Director -
AVDanzer LTD
Natasha Mcquillan
Depot Manager -
ADT Workplace
Tommy Cocking
Business Owner
Reunite Your Remote Workforce
Whether on or off company premises, we believe workers should share the same communicative capabilities. Our Microsoft Teams Rooms Solutions, provided by Yealink’s premium communication hardware, provide seamless conferencing solutions that leave nobody out of the loop – wherever they’re working from.
Bring the boardroom online.
