Managed IT Services
The team at Novem are only too aware that deciding which company to use for your managed IT services, can be a minefield. So why should you select Novem above other IT providers?
Novem’s Managed IT Services can:
Our focus is you and we’re determined to provide the best IT support your business has ever had. We have a consistently high level of customer satisfaction and IT solutions success that is proven by our recent achievement at the Manchester Business Awards. We won a Special Commendation in the category of ‘Best IT Support Company’. You can find out more about that in our blog https://novem-it.co.uk/novem-award-win/.
The majority of IT support issues can be resolved remotely or over the phone with over 90% of our support requests resolved this way. We understand how much of a negative impact downtime and disruption can have on your business, which is why we use advanced remote monitoring and management technologies to enable our IT team to provide immediate support to resolve any issues quickly. If an onsite visit is needed we have dedicated field service engineers that are on hand when you need them too.
Whatever the issue you can contact us by telephone, email, via our dedicated online client portal and even though our handy desktop app. Whichever method you prefer we have experts waiting to help in any way that suits you.
Whilst the majority of our customers prefer a predictable monthly support package with agreed Service Level Agreements, we also offer Pay-As-You-Go IT support services. If you are a small business where a monthly contract is unnecessary, this could be a perfect option for you. Or even if you are a larger business, needing additional support and expertise on an ad hoc basis, or for one-off projects requiring additional expertise or for unexpected/emergency issues, this could be a useful option for you.
When it comes to businesses, we know every one is different. We don’t try to offer a ‘one solution fits all’ approach, as we understand that your business is unique and indeed so are we.
To find out more about how our managed IT services might benefit your business contact us on 0800 046 9957 or if you prefer email us with your requirements on firstname.lastname@example.org.
What We Did
After consultation with the client Novem completed:
Read the full case study here: https://novem-it.co.uk/case-study/adt-workplace/